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Reliability Apps

Quickly detect and fix faults in your LV network

Our Reliability Apps provides real-time alarms of LV fuse operations, alerting you faster to loss of power to customers, up to 120 minutes faster!

We predicted 71% of LV faults which subsequently occurred within a year.

Detect and respond to faults and outages on aging LV networks in real-time with our Reliability Apps

Fast issue detection and resolution are essential to maintain a stable power supply as demand on this ageing network grows, particularly with the integration of low-carbon technologies.

VisNet® Apps are layered onto the VisNet Hub to provide marketing-leading grid-edge intelligence and actionable insights, to help owners and operators of electrical networks manage assets efficiently, prevent failures and identify areas for reinforcement.

Our Apps use configurable on-device algorithms to filter and process relevant data directly from your network, with actionable insights visualised through our intuitive Detect Pro web interface for a clear view of performance.

Our secure, encrypted environment ensures data protection, while seamless over-the-air (OTA) updates allow for easy installation of new apps and features, alongside regular firmware updates to keep your system optimised.

The VisNet Reliability Apps quickly detect and respond to potential and actual faults and outages in your electricity networks.

VisNet have great products and services, with very good technical advice. I found the team approachable; they listen to customers and provide continuous innovation to meet their needs."

Gary MacDonald, Senior Project Engineer
SP Energy Networks

Downloads

Reactive Operations App:

Reactive. Reliable. Remarkable.

Use LV monitor data to quickly detect and respond to faults and outages in your network.

Our Reactive Operations App provides real-time monitoring and alerts for loss of supply, along with detailed insights on the fault type, and location and the overall health of the cables that make up the network.

There’s no need to wait for customer calls about power outages. Our App analyses data gathered by the VisNet® Hub so that operational teams can quickly detect and respond to faults and outages, reducing Customer Interruptions (CI) and Customer Minutes Lost (CML).

It functions as a powerful tool for asset management and operational planning teams, enabling them to optimise maintenance schedules and guide long-term investments.

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Proactive Operations App:

Proactive. Protective. Powerful.

Use pre-fault data to identify potential faults and outages in your network.

Our Proactive Operations App has been specifically designed for network operators and maintenance teams who need to resolve potential issues before they occur and cause a loss of supply. It helps ensure a reliable power supply to customers and minimises maintenance and repair costs.

The app automatically analyses data from VisNet® monitoring hardware, allowing maintenance teams to anticipate and prevent faults and outages. Pre-fault data is packaged into actionable insights, and viewed on Detect Pro, giving a comprehensive overview of asset condition on your network.

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Benefits

Reactive Operations App benefits:

Fuse blow identification: providing immediate alerts when a fuse blows, allowing for rapid response and ensuring DNOs know of faults before a customer call, enabling fast power restoration
Impedance to fault data: pinpointing the origin of faults with high accuracy
Fault type identification: helping operators understand the nature of the issue
Fault energy: supporting asset anagement teas to evaluate the impact that fault events may have on the ageing of local asset

Proactive Operations App benefits:

Pre-fault waveform capture: shows the characterists of the fault
Impedance to pre-fault: pinpointing the origin of potential faults, guiding network operators on where to focus their efforts
Circuit condition: categorising LV circuits from ‘failure imminent’ to ‘healthy’, helping operators prioritise proactive responses
Event trending: tracking changes in circuit condition over time, identifying trends that might indicate deteriorating assets and supporting timely intervention

VisNet^® Hub

Revolutionise your Low Voltage network monitoring

Our Apps, coupled with the Hub, provide a market-leading grid edge intelligence, using configurable on-device algorithms to filter and process relevant data directly from your network.

Operating within a secure, encrypted environment, VisNet Apps ensure data is protected. Seamless over-the-air (OTA) updates allow for easy installation of new apps and features, while regular firmware updates keep your system optimised.’

Layer individual apps to give you further actionable insights

Capacity Apps

Get enriched insights into the capacity of your LV assets

Local Integration Apps

Get additional insights from VisNet Hub plug-ins

Quality of Supply Apps

Detect and manage power quality (PQ) issues in real-time

Why Detect Pro?

Effective visualisation of complex data from an entire Low Voltage network
Cloud hosted for easy access with support available through the VisNet service desk
Responsive web design enabling use on a variety of devices
Common interface to the backend database
Insights from aggregated data, with powerful visualisation
Reduced training requirements
Cost-effective tiered pricing model
Scalable hosting options to suit your specific needs

Intelligently detect and fix faults with VisNet's hardware products

VisNet^® Hub

Our all-in-one smart LV monitor provides real-time network visibility to support a proactive approach to network and fault management.

VisNet^® Reclose²

Manage intermittent faults and enable effective management and supply restoration on low voltage networks.

Temperature Sensor

Monitor real-time thermal information of critical LV substation components with VisNet® Temperature Sensor