Give your customers price estimates in minutes with our self-service solution
Customers are increasingly demanding faster access to accurate cost information for new connections, often driven by challenging new build developments and short lead-time low carbon projects, as the transition towards net zero accelerates.
Network operators are seeing year-on-year rises in requests for connections pricing enquiries, increasing costs and causing backlogs as staff struggle to keep up with demand.
VisNet® ConnectMV is our easy-to-use web tool that automates connections cost enquiries, reducing the time for a quotation from days or weeks to just minutes.
With knowledgeable customers self-serving their own cost estimates and quotations, your entire customer base benefits from a quicker, simpler quoting experience due to increased availability of your staff teams for more complex enquiries.
Benefits
- Customer self-service and optioneering – customers have fast access to heat maps showing capacity and price ranges for optioneering, with budget estimates and connection offers.
- Streamlined workflows for staff – internal heat maps for staff showing asset capacities and details, with connection price ranges.
- Reduced operating costs – with automated estimates and quotes based on exact customer needs.
- Improved customer satisfaction – customers who self-serve can generate estimates and quotes in minutes, while other customers benefit from quicker responses as staff are freed up for more complex enquiries.
Features
- Easy to use – intuitive web application with drawing tools and integrated guidance for ease of use.
- Accurate – Access to early and easy cost information enables selection and facilitation of the right low carbon technology projects.
- Large demand range for connections – budget estimates up to 2.5MVA, and firm quotes up to 1 MVA.
- Ideal for optioneering – search using the heatmap and total demand to find a suitable site.
- Comprehensive quotations – assesses costs based on required electrical components, geographical ground-type data for excavation and reinstatement, and traffic management requirements
- Automatically generated correspondence – including quote letters, connection drawings and indicative timelines.
Resources
See VisNet® ConnectMV in action
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